Shipping Information

Please note that all our domestic orders are sent through The Courier Guy


How long will it take for my order to be delivered?

We offer two delivery options for domestic orders.

Standard Shipping ( 3-4 Working Days ) Please allow for a 48 hour lead time before item/s are dispatched : R95.00

Express Shipping ( Overnight to Working Days ) Please allow for a 48 hour lead time before item/s are dispatched : R150.00

We usually dispatch our product orders within 48 hours but at times this may not always be possible. You'll be email a tracking number once your item(s) has been dispatched for delivery.

Please also note that we offer free shipping and delivery for orders over R1000.

Do you offer free delivery?
We offer free shipping and delivery for orders over R1000. Delivery takes 3-5 Business Delivery days
Who do you ship with?

All our domestic orders are sent through The Courier Guy

They are one of the most relaible and well-known courier services in South Africa. Once your package has been dispatched to them it is out of our control and they will be responsible for the delivery to you. Dote Collection is not responsible if your order has not been delivered by the estimated delivery date once we have handed your parcel over to our courier service.

Please make sure that the shipping address provided is correct. We will not be held responsible for parcels going missing because we have not received the correct address.

Please note that once the parcel has been handed over to the courier we are not responsible for theft/loss/damage during transit.